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Cisco IT Essential v4.1 Chapter 16

Cisco IT Essential v4.1 Chapter 16

1. A computer user cannot access the Internet. A technician, attempting to resolve the problem, can ping the proxy server, but Internet acce...
Cisco IT Essential v4.1 Chapter 15

Cisco IT Essential v4.1 Chapter 15

1. A new employee needs to transfer files to the corporate FTP server. However, the employee is unable to log in to the FTP server. What is ...
Cisco IT Essential v4.1 Chapter 14

Cisco IT Essential v4.1 Chapter 14

1. Which two printer parts should be cleaned with a damp cloth? (Choose two.) *roller surfaces in dot matrix printers *print head in inkj...
Cisco IT Essential v4.1 Chapter 13

Cisco IT Essential v4.1 Chapter 13

1. Which portable connection provides the user with the possibility of high-speed Internet connectivity? *cellular 2. Which standard does...
Cisco IT Essential v4.1 Chapter 12

Cisco IT Essential v4.1 Chapter 12

1. Which virtual memory attribute is the only one a technician should change? *location 2. Which Windows XP utility is used to partition ...
Cisco IT Essential v4.1 Chapter 11

Cisco IT Essential v4.1 Chapter 11

1.A technician suspects that a hard drive is beginning to fail. Which two conditions would support this suspicion? *The hard drive is makin...
Cisco IT Essential v4.1 Chapter 10

Cisco IT Essential v4.1 Chapter 10

1. When dealing with an angry customer, which two things can a technician do to resolve the problem? (Choose two.) *Allow the customer to e...
Cisco IT Essential v4.1 Chapter 9

Cisco IT Essential v4.1 Chapter 9

1. Which three suggestions are good security password policies that a company or individual should follow? (Choose three.) *Passwords shoul...